The online retail distribution giant seems to be changing from Amazon in the sense of "earth's biggest river" (whence the "earth's biggest bookstore" of yore), into Amazon in the sense of heavily armored warrior bitch of myth. As in Beware! Stay Back! Psycho Chick Ahead! Abandon Hope of Customer Service All Ye Who Enter Here!
Yes I still have Prime. But then I still have a car and a California driver's license, and that's a pain in the backside, too.